Accessibility

O-pa is committed to ensuring every patron's experience is convenient, safe and remarkable. We use feedback from audiences and community partners to improve accessibility features at both the Holland Center and the Orpheum Theater. O-pa staff and volunteers are happy to accommodate requests so that all patrons can enjoy a performance without barriers.

Curbside Drop-off

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curbside drop off

Holland Center
The drop-off zone is located on the south side of the Holland Center on Douglas Street. Courtesy wheelchairs are available for guests needing curbside drop-off and can be requested before 5:00 PM by calling the Ticket Omaha Office at 402.345.0606.

Orpheum Theater
The drop-off zone is located on the west side of the Orpheum Theater on 16th Street. Courtesy wheelchairs are available for guests needing curbside drop-off and can be requested before 5:00 PM by calling the Ticket Omaha Box Office at 402.345.0606.

 

Parking

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parking

Holland Center
Accessible parking is available in our Arrival Plaza located east of the Holland Center and can be accessed from Douglas Street. An entrance to the building is conveniently located near the stalls. There are also accessible parking stalls on all streets surrounding the Holland Center.

Orpheum Theater
Accessible parking stalls are located on streets surrounding the Orpheum Theater and the entrance to the building is on 16th Street. You may also use the accessible parking stalls in the OPPD Energy Plaza garage on Howard Street between 16th and 17th Streets. The Skylink takes you directly to the balcony level of the theater and there are elevators located throughout the building.

Service Animals

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service animals

Service animals are welcome inside the Holland Center and the Orpheum Theater and must always remain on a leash or in a harness. If you intend to bring a service animal to a performance, please notify your ticket agent at the time of purchase so that we can identify the most suitable seating location for you.

Nebraska law defines service animals as a guide dog, signal dog (hearing dog), or other animal trained to do tasks or work to benefit someone with a disability. For more information, please visit here.

 

 

Restrooms

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restrooms
Wheelchair-accessible restrooms are located at both the Holland Center and the Orpheum Theater. Companion restrooms and lactation rooms are available in both venues. Please request the assistance of an Ambassador to direct you to the correct locations.

 

Seating

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accessible seating

The Holland Center and The Orpheum Theater have wheelchair- and scooter-accessible locations where patrons can remain in their devices or transfer to theater seats. Look for the designation when ordering online at ticketomaha.com, call our Ticket Omaha Office directly at 402.345.0606 or visit us in person. Seating options are also available for guests with visual and hearing disabilities or in need of Bariatric seating and can be requested when purchasing tickets by phone or in person.

 

Stage Accommodations

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stage accomodations

Accessible backstage accommodations are available for performers and technicians, including accessible entries, dressing rooms and restrooms.

The stages at the Holland Center and Orpheum Theater are also accessible to patrons using a mobility device.

 

 

 

ASL Interpreted Performances

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Assistive Listening Device

A Saturday matinee performance of each Broadway show in the Orpheum Theater will be designated as an ASL-interpreted performance.

Requests for American Sign Language (ASL) interpretation for all other performances should go directly through our Ticket Omaha Box Office. Please call 402.345.0606 at least two weeks prior to your show so we can make every reasonable accommodation to secure a sign language interpreter for you.


Assistive-Listening Devices

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assistive listening devices

Assistive-listening devices amplify and clarify sound by cutting down or eliminating ambient noise. The Holland Center uses an FM stereo system that broadcasts the audio feed through radio frequencies to listening devices within the hall. You may check out a device from the coat check room in the ground floor lobby. There is no charge to use our devices, but a valid ID is required. Please ask an Ambassador for assistance.

The Orpheum Theater uses an inductive loop (T-coil) system that wirelessly transmits sound through magnetic waves to hearing aids with a T-coil setting. A T-coil can be used directly into your hearing aid or you may check out a device at the House Manager’s desk at the Orpheum Theater. There is no charge to use our devices, but a valid ID is required. Please ask an Ambassador for assistance.

 

 

Audio Description

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audio description

Audio Description for patrons with vision loss is provided free of charge in collaboration with Outlook Nebraska, Inc. A descriptive preshow begins 20 minutes prior to curtain.

A Saturday matinee performance of each Broadway show in the Orpheum Theater will be designated as an audio described performance.  

Requests for audio description should go directly through our Ticket Omaha Box Office. Please call 402.345.0606 at least two weeks prior to your show so we can make every reasonable accommodation to secure audio description for you.


Closed Captioning

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closed captioning

Omaha Performing Arts offers a closed captioning experience for patrons with hearing loss. We use the GalaPro app, which can be downloaded for free to your smartphone prior to attending a show. The app may be used with Apple or Android devices.

If you do not have a smartphone, we have iPads for check out at the House Manager’s desk in the Orpheum Theater and at coat check in the Holland Center. There is no charge to use our devices, but a valid ID is required. Please see an Ambassador for assistance.

Requests for closed captioning for all other performances should go directly through our Ticket Omaha Box Office. Please call 402.345.0606 at least two weeks prior to your show so we can make every reasonable accommodation to secure captioning for you.

Sensory Friendly Performances

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sensory friendly

A select number of Omaha Performing Arts performances are designated as sensory friendly for those with sensitivities to light, loud noises or surprise elements of a show. These productions are presented in a relaxed, welcoming environment that is judgement-free. Subtle changes to technical elements may include:

  • low house lights
  • the removal of strobe and fog effects
  • avoidance of sudden changes in amplified sound 

Guests may use a break area and are welcome to bring headphones, ear plugs, security objects, and tablets into the performance venue. 

For performances that are not modified to be sensory friendly, the Holland Center and Orpheum Theater are still equipped with on-hand sensory kits and noise-cancelling headphones for patrons to checkout at the time of arrival. Kit materials include sunglasses, a fidget cube, a piece of candy, and other sensory fidget items. Please see an Ambassador on duty for assistance with kits.

 

Social Experience Narrative

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social story

You can access the O-pa Social Experience Narrative for the Holland Center here.

You can access the O-pa Social Experience Narrative for the Orpheum Theater here.

 

We're Here to Help

For inquiries: info@o-pa.org
Ticket Omaha Box Office: 402.345.0606
Omaha Performing Arts Administration: 402.345.0202