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accessibility at the orpheum theater

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Omaha Performing Arts is committed to ensuring every patron’s experience is accessible, safe, and extraordinary. Explore our accessibility resources below.
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Curbside Drop-Off

The drop-off zone is located on the west side of the Orpheum Theater on 16th Street. Courtesy wheelchairs are available for guests needing curbside drop-off and can be requested from an Ambassador upon arrival.

Parking

Accessible parking stalls are located on the streets surrounding the Orpheum Theater. The entrance to the building is on 16th Street. Accessible parking stalls are also available in the OPPD Energy Plaza garage on Howard Street between 16th and 17th Streets. The Skylink takes you directly to the balcony level of the theater with access to the elevator.

Service Animals

Service dogs and miniature horses are welcome inside the Orpheum Theater and must always remain on a leash or in a harness. If you intend to bring a service animal to a performance, please notify your ticket agent at the time of purchase so that we can identify the most suitable seating location for you.

Find more information about Nebraska law regarding service animals here.

Restrooms

Wheelchair-accessible restrooms are located in the Lower Lobby of the Orpheum Theater. Companion restrooms are also available. Please request the assistance of an Ambassador to direct you to the correct locations.

Seating

The Orpheum Theater has wheelchair and scooter-accessible locations where patrons can remain in their mobility devices or transfer to theater seats. Look for the designation when ordering online at ticketomaha.com or call our Ticket Omaha Office directly at 402.345.0606. Seating options are also available for guests with visual and hearing disabilities or who need Bariatric seating and can be requested when purchasing tickets by phone or in person.

Stage Accommodations

Accessible backstage accommodations are available for performers and technicians, including accessible entries, dressing rooms, and restrooms.

The stage at the Orpheum Theater is also accessible to patrons using a mobility device.

ASL Interpreted Performances

Requests for American Sign Language (ASL) interpretation for performances should go directly through our Ticket Omaha box office. Please call 402.345.0606 or email ticketomaha@o-pa.org at least two weeks prior to your show so we can secure a sign language interpreter for you.

The first Saturday matinee performance of each Broadway show in the Orpheum Theater will be designated as an ASL-interpreted performance.

24/25 ASL Interpreted Performances:

The Thorn – October 6, 2024 | 1:00 PM
Rocky Horror Picture Show – October 23, 2024 | 8:00 PM
FUNNY GIRL – November 16, 2024 | 2:00 PM
PETER PAN – December 7, 2024 | 2:00 PM
CLUE – January 11, 2025 | 2:00 PM
KIMBERLY AKIMBO – February 15, 2025 | 2:00 PM
Dirty Dancing in Concert – March 6, 2025 | 7:30 PM
HADESTOWN – March 15, 2025 | 2:00 PM
SOME LIKE IT HOT – March 29, 2025 | 2:00 PM
HAMILTON – May 10, 2025 | 2:00 PM
Nebraska Theater Academy Showcase – May 31, 2025 | 7:30 PM
MJ – June 14, 2025 | 2:00 PM

Assistive-Listening Devices

The Orpheum Theater uses an inductive loop (T-coil) system that wirelessly transmits sound through magnetic waves to hearing aids with a T-coil setting. A T-coil can be used directly into your hearing aid or you may check out a device at the House Manager’s desk at the Orpheum Theater. There is no charge to use our devices, but a valid ID is required. Please ask an Ambassador for assistance.

Audio Description

Audio description for patrons with vision loss is provided free of charge in collaboration with Radio Talking Book Services.

Audio Described Performances:

FUNNY GIRL – November 16, 2025 | 2:00 PM
PETER PAN – December 7, 2024 | 2:00 PM
CLUE – January 11, 2025 | 2:00 PM
KIMBERLY AKIMBO – February 15, 2025 | 2:00 PM
Jim Henson’s Fraggle Rock – February 23, 2025 | 2:00 PM
HADESTOWN – March 15, 2025 | 2:00 PM
SOME LIKE IT HOT – March 29, 2025 | 2:00 PM
HAMILTON – May 10, 2025 | 2:00 PM
MJ – June 14, 2025 | 2:00 PM

Requests for audio description should go directly through our Ticket Omaha box office. Please call 402.345.0606 or email ticketomaha@o-pa.org at least two weeks prior to your show so we can make every reasonable effort to secure audio description for you.

Closed Captioning

Omaha Performing Arts offers a closed captioning Broadway experience for patrons with hearing loss. We use the GalaPro app, which can be downloaded for free to your Apple or Android smartphone. If you do not have a smartphone, we have iPads for check-out at the House Manager’s desk. There is no charge to use our devices, but a valid ID is required. Please see an Ambassador for assistance.

Requests for closed captioning for performances other than Broadway should go directly through our Ticket Omaha box office. Please call 402.345.0606 or email ticketomaha@o-pa.org at least two weeks prior to your show so we can make every reasonable effort to secure captioning for you.

Sensory Inclusive Performances

A select number of Omaha Performing Arts performances are designated as sensory inclusive for those with sensitivities to light, loud noises, or surprise elements of a show. These productions are presented in a relaxed, welcoming environment. Subtle changes to technical elements may include:

  • low house lights
  • the removal of strobe and fog effects
  • avoidance of sudden changes in amplified sound

Guests may use a break area and are welcome to bring headphones, ear plugs, security objects, and tablets into the performance venue.

For performances that are not modified to be sensory inclusive, the Orpheum Theater is still equipped with on-hand sensory kits and noise-canceling headphones for patrons to check out at the time of arrival. Kit materials include sunglasses, verbal cue cards, and fidget items. Please visit the House Manager’s desk or ask an Ambassador for assistance getting a kit.

Social Experience Narrative

View the Orpheum Theater’s Social Experience Narrative to learn what to expect when visiting the venue for a performance.

we’re here to help

Contact us at 402.345.0202 or info@o-pa.org if you have feedback on our accessibility offerings or other resources we could add.

Did you attend a sensory inclusive performance? Tell us about your experience.

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contact ticket omaha for access needs

Contact the Ticket Omaha Box Office for assistance purchasing accessible seats or arranging ASL interpretation, audio description, or closed captioning services.

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Holland Performing Arts Center

1200 Douglas Street,
Omaha, NE 68102

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Orpheum Theater


409 South 16th Street,
Omaha, NE 68102

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Steelhouse Omaha

1100 Dodge Street,
Omaha, NE 68102

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Tenaska Center for Arts Engagement

12th & Douglas Street,
Omaha, NE 68102

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1200 Douglas Street,
Omaha, NE 68102


402.345.0606

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