POLICY UPDATE: Masks are recommended unless required by the artist. The requirements for specific events and performances can be found on Ticket Omaha.

Nothing is more important than the health and safety of our patrons, staff, artists, volunteers and community. To ensure the safety of those who work at and visit our venues, we’ve implemented a number of changes to provide the best performing arts experience. Thank you for your cooperation in helping us create a safe and enjoyable experience for all.


covid 19 precautions

Virus Filtering Heating and Cooling

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We’re improving the air quality at our venues. To ensure the air in our buildings is safe when you return:

  • All air handling units will have MERV-13 filters and Global Plasma Solutions' Needlepoint Bipolar Ionization (NPBI) technology installed. During the GPS cleaning process, the NPBI technology attacks and kills viruses, mold spores and bacteria.

Touchless Experience

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To help reduce the amount of physical contact at the Orpheum Theater and Holland Center, we’re creating a touchless experience with:

  • Mobile ticket delivery through the Ticket Omaha app (No printed tickets). Learn more.
  • Digital program books will now be available on the Ticket Omaha app. Printed program books will no longer be provided.
  • Cashless transactions are possible through Google Pay and Apple Pay to purchase food and beverages.
  • Touchless flush valves and faucets in all restrooms.



Staff and Patron Precautions

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To create a safe and enjoyable experience for all:

  • Masks are recommended unless as required by the artist. The requirements for specific events and performances can be found on individual production pages on Ticket Omaha.
  • Shield guards are in areas where guests and concessions staff come into close contact, as well as will call and other appropriate areas.

Please allow extra time and arrive early for your event. 

Enhanced Cleaning and Sanitation

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Our venues have undergone enhanced cleaning and sanitation by our operations staff: 

  • Doorknobs, railings, counter tops, elevator buttons and other common touch points are sanitized with increased frequency. 
  • Performance halls, larger gathering areas, transported equipment, and other larger common areas are cleaned first and then sanitized using electrostatic technology which allows disinfecting solution to adhere to all surfaces. 
  • For your convenience, hand sanitizer dispensers are available throughout the buildings.