Subscriber FAQ

We couldn't do what we do without you. Thank you for being a special part of our O-pa community and supporting our mission to enrich people's lives through the performing arts!

Renewing your subscription

How does the subscription renewal process work?
Will my subscription renew automatically?
When will I find out what shows are part of the new season?
Why should I renew my subscription?
Do I keep the same seats I had last season?
How do I change my seats?
How much does a subscription cost?
What if I need to change my card on file, make changes to my account or have other questions?



Planning your visit

When is the box office open?
How do I access my tickets?
Is the Orpheum Theater accessible to patrons with access needs?
When should I arrive for a show and what should I expect?
Where do I park?
Where are some good places to eat before the show?
Do you have any hotel recommendations?
What items are NOT permitted in the venues?
Does the Orpheum Theater have a Will Call window?
It looks like my seats are not together. How can I be sure?
Is there a dress code?
Are food and drinks available at the Orpheum?
Is there a lost and found department?
How can I connect with other Broadway subscribers?

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